Proven Framework
Proven Performance
Proven Client Satisfaction
Our Services
Canadian technicians available when you need them - not a 3 day wait. Your team can reach us by phone, email or portal and they'll get a human who knows your environment every time.
Help Desk and Support
Response
We aim for same day close on all requests with critical issues responded to within the hour.
On-Site
While the majority of our support requests can be solved remotely, we'll happily send a technician onsite, included as part of the service.
Management
We manage each device in your environment, ensuring everything is up to date, secure and compliant.
Documentation
We believe that every client activity needs a documented procedure. This way we ensure that each interaction with your environment is consistent.
Reporting
Get real-time visibility into your environment. We provide you with customized reporting dashboards so you get the information you need, whenever you need it.
Putting protection at the centre of every technology decision, helping reduce risk, prevent threats, and keep your business resilient.
Security First
Identity Protection
Safeguarding user accounts and access by detecting compromised credentials, suspicious sign-ins, and identity-based threats before they can be exploited
Endpoint Protection
Protect computers and devices against malware, ransomware, and other cyber threats through continuous monitoring, detection, and response
Microsoft 365 Management
We'll keep your cloud environment secure, configured, monitored, and maintained to protect users, data, and business operations
SIEM
Our SIEM products continuously collects and analyzes security activity across your environment to detect threats, identify suspicious behaviour, and support rapid response.
Layered Approach
Combine multiple security controls across users, devices, identities, data, and networks to reduce risk and provide stronger overall protection.
Ensuring your technology, security practices, and policies align with regulatory requirements, industry standards, and organizational responsibilities.
Compliance and Governance
Vulnerability Management
Continuously identifies, prioritizes, and remediates security weaknesses before they can be exploited.
Cyber Security
Documentation
Establish clear security standards, responsibilities, and procedures to help protect your organization and support compliance requirements.
Compliance Assessment
Evaluate your security practices, policies, and controls against applicable standards and regulatory requirements to identify gaps and reduce risk.
Data Governance
Create clear controls for how business data is accessed, classified, protected, retained, and managed throughout its lifecycle.
Phish Training
Help employees recognize, avoid, and report phishing attempts, reducing the risk of credential theft and other email-based attacks.
Safeguard your essential technology systems so they remain secure, stable, and available through proactive management, maintenance, and expert support.
Infrastructure Support
Network
Keeping your business connected, secure, and reliable through proactive monitoring, maintenance, troubleshooting, and ongoing optimization.
Servers
Ensuring your critical systems are secure, reliable, and performing efficiently through proactive monitoring, maintenance, patching, and troubleshooting.
Applications
Keeping business software reliable, secure, and performing effectively through troubleshooting, maintenance, updates, and ongoing technical assistance.
Vendors
Coordinate third-party technology providers, support, renewals, and service issues to help ensure reliable service and clear accountability.
Subscriptions
Track software and service licenses, renewals, usage, and costs to help ensure continuity, control spending, and avoid unnecessary expenses.